Claims Service
Ontario Insurance Company's goal is to provide courteous, personal, prompt and professional claim service, all within the scope and terms of the insurance coverage provided in the policy contract.
Ontario Insurance Company prides itself in it's EXCELLENT CLAIMS SERVICE.
Ontario Insurance Company values the opinion of our Agents and Policyholders. After each claim has been settled, a questionnaire is sent to the Policyholder by the Company President, along with a Business Reply envelope. He reviews each questionnaire to evaluate the service provided.
We would like to share with you the results since 1998.
YES |
NO |
||
1. Was your agent able to promptly and accurately assist you in evaluating and processing your claim? |
98 % |
2 % |
|
2. Did Ontario or it's Claim Adjuster contact you promptly to discuss and/or adjust the claim? |
94 % |
6 % |
|
3. Was Ontario and/or it's adjusters polite, courteous, helpful and professional? |
98 % |
2 % |
|
4. Was the settlement reasonable and fair? |
96 % |
4 % |
|
5. Was the claim settlement received within a reasonable period of time? |
97 % |
3 % |
|
Ontario Insurance Company strives for Customer satisfaction in a hope that it will benefit our agents and policyholders in providing and maintaining a long term relationship.
